



Chello May Harrison
- …
contact@ohhellochello.com
904.848.7611



Chello May Harrison
- …
contact@ohhellochello.com
904.848.7611

Featured Work
Systems architecture and automation solutions that drive measurable business impact

Building Systems that Scale without Breaking
I specialize in designing and implementing technical solutions for operational challenges — from full-stack development and AI integration to learning platforms, website creation, and Google Workspace automation. Below are five projects that demonstrate my approach to solving complex problems with clean, maintainable architecture.
Let's Connect
01 | Full-Stack Development
Next.js • React • Supabase • PostgreSQL • OpenAI API • JWT Auth • Vercel
Custom Member Dashboard with AI Integration
Platform Development • Authentication • Architecture • AI Integration
CHALLENGE
Member data was fragmented across three separate content collections in the existing CMS, making it unreliable to display personalized content. Users had to authenticate separately for different parts of the platform, creating friction in the experience. No infrastructure existed for generating or caching personalized AI content at scale.
SOLUTION
Designed and built a unified database architecture with 4 normalized tables to consolidate member data. Engineered custom JWT token handoff between two separate authentication systems, eliminating redundant logins. Integrated OpenAI API with intelligent caching layer to generate personalized reports while controlling costs and latency. Implemented rate limiting, email alerting for system failures, and admin controls for cache management.

Impact & Outcomes
- 100% Data Consolidation - eliminated fragmented member records
- ~20 initial and currently growing active members served
- 1x Single Sign On (SSO) Experience across all platforms
TECHNICAL IMPLMENTATION
- Next.js frontend with React components
- Supabase backend with PostgreSQL database
- Custom JWT authentication bridge
- OpenAI integration with caching layer
- Rate limiting and cost controls
- Email notification system for failures
KEY FEATURES
- Personalized AI-generated member reports
- Unified member data architecture
- Seamless cross-platform authentication
- Admin dashboard for cache management
- Cost optimization through intelligent caching
- Custom subdomain deployment
BUSINESS VALUE
- Eliminated data inconsistency issues
- Reduced member friction with SSO
- Enabled scalable personalization
- Built foundation for future features
- Controlled AI generation costs
02 | Workflow Automation
Integromat (Make) • Google Workspace API • OpenAI API • Error Handling • Form Integration
AI-Powered Document Generation System
Process Automation • API Integration • No-Code Development
CHALLENGE
A service organization needed to generate customized strategy documents for clients, but the manual process required 1-2 weeks per document. The workflow involved gathering client information through multiple touchpoints, conducting research, developing tailored content, and formatting everything into professional deliverables. This bottleneck limited client capacity and created unpredictable delivery timelines.
SOLUTION
Designed and built an end-to-end automation pipeline that transformed the entire process. Users complete a single intake form → automation platform orchestrates the workflow → AI generates customized content based on dynamic prompts → content populates branded document templates → automatic formatting applies → finished documents deliver to designated locations. Implemented comprehensive error handling with real-time notifications for any workflow failures.

Impact & Outcomes
- 95%+ reduction in document creation time
- 50+ documents successfully generated
- 0 Manual steps required after deployment
SYSTEM ARCHITECTURE
- Form-based intake with validation rules
- Make.com workflow orchestration
- Dynamic AI prompt construction
- Document template management
- Automated formatting pipeline
- Error detection and alerting
AUTOMATION WORKFLOW
- Intake form triggers automation
- Data validation and preprocessing
- Context-aware AI content generation
- Template population and customization
- Style and brand application
- Automated delivery and organization
BUSINESS VALUE
- Eliminated multi-week bottleneck
- Increased client capacity significantly
- Ensured consistent quality output
- Freed team for high-value work
- Reduced operational overhead
03 | Platform Development
LMS Platforms • Course Architecture • Video Management • Quiz Integration • User Administration • Content Development
Learning Management System Development
LMS Architecture • Course Development • Multi-Tenant Systems
CHALLENGE
Three separate organizations needed comprehensive learning platforms with vastly different requirements: one needed internal employee training for 40+ people with role-based learning paths, another required configuration for 50+ employees with provided content, and a third needed a public-facing paid course platform with unlimited enrollment capability. Each required different technical implementations, content strategies, and administrative approaches.
SOLUTION
Built and administered three distinct LMS implementations tailored to each organization's needs. For Organization A (40+ employees): created course content from scratch and architected full system including multiple role-specific learning paths. For Organization B (50+ employees): configured system architecture and learning paths, built structure and delivery mechanism for provided content. For Organization C (public-facing): built course delivery system, edited provided content for online learning format, managed complete technical setup for unlimited enrollment.

Impact & Outcomes
- 3 Complete LMS PLatforms built and deployed
- 90+ total employees trained across organizations
- 2+ Systems still in active use today
SYSTEM CAPABILITIES
- Role-based learning path architecture
- Multi-course curriculum design
- Video content integration
- Assessment and quiz functionality
- Progress tracking and reporting
- User administration and permissions
CONTENT DEVELOPMENT
- Original course content creation
- Content editing for online format
- Learning objective development
- Assessment design and implementation
- Multi-module course structuring
- Engagement optimization
BUSINESS VALUE
- Scalable training infrastructure
- Reduced in-person training costs
- Standardized learning experiences
- Tracked completion and engagement
- Revenue generation (public course)
- Long-term platform sustainability
04 | Web Development
HTML/CSS/JS • E-Commerce Platforms • CMS Integration • Responsive Design • Payment Processing • Custom Development
Website Development & E-Commerce
Full-Stack Web Development • E-Commerce Integration • Brand Sites
CHALLENGE
Built 10+ websites across diverse use cases: employer sites, freelance client projects, and personal brands. Roughly half required full e-commerce functionality with live payment processing, inventory management, and secure checkout flows. Projects ranged from company career pages and client-facing information portals to complete brand websites with custom functionality. Each required different technical approaches, design aesthetics, and business requirements.
SOLUTION
Developed custom websites tailored to each client's specific needs and brand identity. For e-commerce sites: integrated payment gateways, configured product catalogs, implemented secure checkout systems, and set up inventory tracking. For informational sites: built responsive designs, optimized for mobile, created intuitive navigation structures, and ensured fast load times. Delivered complete solutions from initial concept through launch and provided ongoing maintenance and updates.

Impact & Outcomes
- 10+ Completed Websites built & launched
- ~50% Included live e-commerce functionality
- 100% Mobile-responsive implementations
TECHNICAL CAPABILITIES
- Custom HTML/CSS/JavaScript development
- E-commerce platform integration
- Payment gateway configuration
- Responsive mobile-first design
- CMS setup and configuration
- SEO optimization
PROJECT TYPES
- Company career pages
- Client-facing information portals
- Brand websites with custom features
- E-commerce storefronts
- Service business sites
- Portfolio and showcase sites
BUSINESS VALUE
- Professional online presence
- Revenue generation through e-commerce
- Lead generation and conversion
- Brand credibility and trust
- Scalable web infrastructure
- Ongoing support and maintenance
05 | Process Automation
Google Apps Script • Google Sheets API • Gmail API • Trigger Systems • Email Automation • Data Validatoin
Google Workspace Automation Suite
Apps Script Development • Workflow Automation • Process Design
CHALLENGE
Multiple operational workflows required manual coordination: client deliverables needed approval tracking, tasks lacked deadline accountability, and processes had no standardized documentation. Manual follow-ups consumed hours of management time weekly. No visibility into pending items, approaching deadlines, or workflow bottlenecks. Teams operated in email silos with inconsistent handoffs and lost communications.
SOLUTION
Built comprehensive automation suite within Google Workspace using Apps Script. Deliverables System: automatic client notifications when work is uploaded, status-based alerts to team, centralized tracking with timestamps. Deadline Alert System: 3-day advance warnings for uncompleted tasks, escalation notifications until completion, manager visibility without manual checking. Dynamic spreadsheet systems with automated views, conditional formatting, and intelligent routing based on user actions.

Impact & Outcomes
- ~10 Active clients using deliverables system
- 100% Elimination of manual coordinator handoffs
- 0 Missed deadlines after alert system deployment
AUTOMATION SYSTEMS BUILT
- Client deliverable approval workflow
- Task tracker with deadline alerts
- Automatic email notification triggers
- Status-based routing logic
- Event planning coordination system
- Dynamic spreadsheet architectures
TECHNICAL IMPLEMENTATION
- Google Apps Script development
- Time-driven and event-driven triggers
- Gmail API integration
- Conditional logic and routing
- Data validation and error handling
- Activity logging and timestamps
BUSINESS VALUE
- Eliminated bottlenecks in approval cycles
- Reduced management overhead
- Improved accountability and visibility
- Faster response times to clients
- Standardized cross-team processes
- Zero-cost automation solutions
Let's build something that works
If you need systems that scale, automation that doesn't break, or technical leadership that delivers results — let's talk.
© 2026 Chello May Harrison | Systems & Solutions Architect
ohhellochello.com





